FAQ | Still Branch Single-Serve Old Fashioned Cocktail Mixer Packets
Questions we get a lot.
Shipping, shelf life, what's in the packet, and how to build the drink. Still stuck? Email cheers@stillbranch.com and one of us will answer.
Old Fashioned mixer packet FAQs
Everything you need to know before your first pour: what's in the packet, how to build the drink, and how it gets to you.
The product
What is a Still Branch Old Fashioned packet?
A single-serve syrup packet that makes one Old Fashioned. Pour it over ice, add 2 oz of whiskey, and you have a bar-quality cocktail in about 30 seconds. No bottles, no measuring, no refrigeration. Each box holds 14 packets.
What's in a packet?
Brown sugar, water, two bitters, sorghum syrup, maple syrup, Italian Marasca sour cherry syrup, orange extract, and a preservative for shelf life. 28 calories per packet. The full ingredient list is printed on every box, on our home page, and on our Amazon listing.
Does the packet include whiskey?
No. You add your own. The packet is the syrup and bitters base. Add 2 oz of bourbon, rye, or whatever whiskey you like. A box of 14 packets lines up well with one 750 ml bottle of spirits, which has about 13 two-ounce pours.
Is there any alcohol in the packet itself?
A trace, from the bitters and orange extract—less than half of the alcohol concentration of vanilla extract. It only becomes a cocktail once you add your own spirit.
How is this different from a bottle of cocktail syrup?
A bottle takes up space in the fridge and expires faster once it's open, gums up at the lid as the sugar dries, and doesn't travel. Our packets are single-serve and shelf-stable, so every pour is fresh and you can take one anywhere. That's the whole idea behind the format.
Has Still Branch won any awards?
Yes. SIP Awards Platinum 2024, SIP Awards Double Gold 2023, and Beverage Testing Institute Gold 2024, among others, across 2023 to 2025. Platinum and Double Gold-winning, judged by panels of spirits professionals and consumers.
Making the drink
How do I make the drink?
Pour the packet into a rocks glass with ice. Add 2 oz of bourbon, rye, or your whiskey of choice. Stir for 30 seconds. Garnish with an orange peel if you have one. See our Ten Old Fashioned variations for more builds.
Do the packets really not need refrigeration?
Correct. They're shelf stable. Drop a packet in a jacket pocket, a glove box, a backpack, or a hotel room, and it holds up.
How long do the packets last?
12 months on your shelf, 24 from production. The Best By date is printed on the box and on each packet. No fridge required. Really.
Orders and shipping
Where do you ship from, and how long does shipping take?
Orders ship from our U.S. fulfillment, so transit is typically two to five business days inside the U.S. Orders placed on Amazon ship through Amazon.
What's your return policy?
At Still Branch, we are committed to delivering high-quality products and ensuring your complete satisfaction with every purchase.
Returns and Refunds Due to important food safety considerations, we do not accept product returns. Once the product leaves our facility, we cannot guarantee proper handling, which could compromise safety if the returned items were potentially resold.
If you are unhappy with your purchase for any reason, please contact us at cheers@stillbranch.com. When reaching out, please include your proof of purchase (order number or receipt) and, if applicable, photo(s) showing the issue. We will work directly with you to resolve the problem, which may include a full or partial refund, a replacement, or another appropriate solution at our discretion.
Exceptions We reserve the right to deny any refund or resolution request in cases of suspected abuse, fraud, excessive claims, or failure to provide requested documentation. Refunds, when issued, will be processed to the original payment method within 15 business days.
Do you do bulk or corporate gifting?
Yes. Weddings, client gifts, holiday boxes, and hospitality programs. Email cheers@stillbranch.com with the quantity and the date you need it by.
Where can I buy Still Branch in person?
Today you'll find us in a handful of bottle shops and restaurants in Oregon: Branch Point Distillery, Wilsonville Liquor, Local Ocean Newport, Wall to Wall Wine and Spirits, and Hillsboro Liquor. We're adding doors through 2026. If you'd like to see us on a shelf near you, tell us where.
Still have a question?
Email cheers@stillbranch.com and one of us, an actual founder, will answer.
